Lean Construction Ireland Annual Book of Cases 2021 38 combined with other digital technologies to streamline workflow and improve productivity, the Service Penetration Management Process aligns with Lean Construction Principles and the Building SMART initiative underpinningArdmac’s approach. Deploying Innovative Technology throughout Ardmac to Empower our People,Drive Performance, and Delight our Customers We place our customer at the centre and apply Lean Construction principles and technology to everything we do atArdmac.Our goal is to maximise value for our customers, allowing access to project information and performance in real time on any mobile device. These digital processes not only improve efficiencies for Ardmac, but also for our customers.They enable us to deliver projects faster whilst enhancing safety and quality.Working Smart allows us to consistently deliver excellence across multiple sectors and geographic regions.Technology has the power to drastically change the face of the construction sector, and Ardmac is committed to staying ahead of the curve. Figure 6. Building SMART Case 9
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