2021 Book of Cases

Lean Construction Ireland Annual Book of Cases 2021 6 Case 1 Established in Ireland in 1984, Suir Engineering is an Irish-based European provider of Mechanical & Electrical services to high-profile clients in the data centre, life sciences, manufacturing, commercial, substation, and renewables sectors. Suir Engineering has offices inWaterford, Dublin, London, Sweden, and Denmark, and across the UK, and directly employs over 1,000 highly skilled staff. Suir Engineering has developed a reputation for delivering cost-effective solutions for its clients whilst ensuring an uncompromised approach to safety,quality, and project delivery. Suir Engineering is a wholly owned subsidiary of EDF Energy Services, a JV between EDF Energy & Dalkia. Since 2015, Suir Engineering has invested in its strategic and company-wide improvement initiative entitled“SuirWay’’. Since April 2018, Suir Engineering has rolled out new processes for managing the entire organisation based on Lean principles and PDCA. Suir Engineering has invested heavily in its employees by providing a significant amount of both off-site and on-site training, and has developed its own purpose-built training centre at its Dublin location. Thanks to the company’s investment in its people, it is now seeing a transformation within the business. Employees are using their new skills on projects of all sizes to remove the eight wastes; introduce JIT for site deliveries; run Kaizen events; value stream map processes; utilise look-ahead planning based on the Last Planner System (LPS); apply 5S and Kanban systems to site stores; and develop standard work. These Lean tools and techniques are driven by Suir Engineering’s management system that promotes discussion, is data-driven, and ensures the correct and relevant information is channelled through the business, thus empowering everyone from the SMT, project managers, supervisors, and trades, to make informed decisions with all the necessary information. Suir Engineering looked at solutions as to how it could best make use of all the information and data it had collected, and how this could best be shared across the business. Its solution was the development of a bespoke app for the business that is referred to as the “T2 APP”, and this case study examines this initiative. Overview & Background to the Lean Initiative Lean Initiative Undertaken – Lean Thinking, Tools, Techniques Seán McHugh Author Figure 2. PDCA Cycle Figure 1. Training Room Citywest ISO 90001:2015 highlights the impor tance of the PDCA cycle. First proposed byWalter A. Shewhart, and further developed by W. Edwards Deming, the PDCA cycle is a widely-used four-step model that can be used to manage and control any continuous improvement process, including the quality management system. A vital aspect of Suir Engineering’s vision for the Suir Way is to utilise this cycle of Plan, Do, Check,Act. Whilst data recording and information gathering has always occurred within Suir Engineering, the successful implementation of the SuirWay across all Suir Engineering’s sites has resulted in a considerably greater volume and level of detail of information being gathered than a few shor t years ago. In order to make best use of this information and present it in a visual way to the Senior Leadership Team (SLT), it required Company Overview SUIR ENGINEERING suireng.ie

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