Lean Construction Ireland Annual Book of Cases 2021 11 Case 2 • Any re-planning is then done with full consent from the rest of the team. • Completed commitments will already be marked as complete, but non-complete tasks will need to be pushed to a new date along with a reason for non-completion. VisiLean has resulted in major improvements, including the cer tainty it has provided to us in delivering on our contractual commitments. National Highways has really suppor ted GRAHAM by engaging in this new way of working and acting as the quality assurance approver for the commitments.Working collaboratively alongside the client on the same platform suppor ts the ambition to work as an alliance with trust and transparency. We are not only meeting but exceeding contractual requirements made by our client, National Highways, by driving Lean initiatives such as Collaborative Planning, identifying waste within the programme and construction processes, smoothing the flow and creating a pull system – meaning the programme is led from bottom-up with updates provided by the people that do the work. Figure 3. Clear capture of project conversations We have noticed that staff now have increased time to concentrate on more value-adding activities. Traditionally, the people doing the work more often than not did not engage in the programme. Now, our programme is led by our staff who have full accountability of their tasks. Not only is this more efficient, but we have seen an improvement on behavioural maturity assessments conducted on behalf of National Highways.There is much more communication and collaboration amongst the team, with a willingness to try and support one another. VisiLean enhances communication through a simple interface that promotes conversation, allows users to add notes, drawings, pictures, and voice notes against each commitment.This data is par ticularly useful as it provides a lessons learned log for any given commitment. National Highways uses this information to share and increase maturity of its supply chain, suppor ted by its data-driven improvement initiative. We have detailed visibility of live commitment progress and performance in any given area.VisiLean enabled GRAHAM to quickly identify where it was consistently falling shor t on its PPC. The output report fromVisiLean, very quickly and at the press of a button, provided a succinct business case to gain an additional resource.This meant that we have been able to identify a shortfall in our programme commitment to National Highways early in the process. This traditionally would not have been identified until the end of the project when our programme was delayed.We have also found thatVisiLean has strengthened collaboration between our suppor t functions, office staff, and our site workers who add the real value. The live dashboards and intelligence around commitments and highlighted areas, significantly reduce the time spent on reporting and administration. Equally, they provide us with repor ts against value drivers, themes, and potential efficiencies, all of which can be easily and quickly sent to National Highways. Notably, we have achieved 100% commitment programme cer tainty. Lean Initiative Improvements & Impact Figure 5. Single platform for capturing evidence for each commitment Figure 4. PPC of 82% achieved through Nov-Dec 2020 – Design Primary Constraint
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