Lean Construction Ireland Annual Book of Cases 2021 41 l f s s 2 way to their area of work and begin immediately. Figure 4: The Errigal App Training EdApp is a Microlearning platform accessible through mobile devices that reduces the amount of paper on-site and time spent performing workshops. Errigal has produced a library of bite-size‘how-to’ videos for every task applicable to the operative on a particular job.The videos are delivered to the workforce through the learning app. Operatives are given the link to Ed App with individual login details before they start on site. The site team now conducts inductions for all new starts through the app. Analytics will tell us which operatives have completed each course and how well they have done. Microlearning resulted in learner engagement soaring from 15% to 90%. Figure 5: Errigal EdApp Productivity andWell-being As well as providing us with productivity metrics, Mafic has been used to provide insights into worker well-being.Our data indicated excess fatigue towards the end of the day when there were long periods without a break.The solution was the introduction of a new shift pattern where two shorter breaks were introduced. As well as preferring two-break shift patterns,our operatives are more productive in the shorter working day. The technology also allows us to further incentivise our workforce by introducing performance-based pay enhancements. Figure 7: Price’s Law demonstrating the output of top performers vs lower performers Prices law states that the square root of the number does 50% of the work. Data from over 20,000 man-hours shows how productivity varies across individuals.We get seven times more output from our high performers compared to our lower performers.The challenge is to lift the bottom 30% up to the average; this will increase productivity by at least 29%.The solution was an automated incentive-based program that rewards individuals for a good day’s work and drives significant productivity improvements.The bonus amount is displayed in the app so the individual can track what they earned for the work they did yesterday, motivating them today.The incentive scheme has so far resulted in a 25% increase in performance among participants. Figure 8: Performance-based ‘FAIRPAY’ app and the productivity improvements it incentivises Figure 6: Measuring the single shift against the double shift break pattern Case 8
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